Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of uniquedecorshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Extremely high quality, beautiful, well done! Very worth!!!!
A little wider than normal toilet paper, but the quality is excellent, it was good. Recommend.
We are very happy with this product. It is a higher quality than I was expecting so that makes us more happy. Thank you!
Hello! The product corresponds to the description. Came without any marriage. Attached to the wall screws, attached to the parcel. I’m happy with the purchase, I recommend.
Very fast 100% recommended, excellent product.
Excellent Product as described, good finish and easy to install
High quality, super fast shipping from Poland to Lithuania.
Very beautiful and appears to be tough. However came with a “amassadinhos” in black appears well.
Excellent quality, arrived very well packed, installed and was perfect. This item in Brasil costs on average 5 times the amount paid. I am very satisfied!! Recommend the store and the product.
Very fast shipping for 1 week. The whole is absolutely beautiful. Dyed good
Excellent quality. Stylish design. Fast shipping. I recommend the store and the goods.
Delivery in one day, immediately after the order, the goods were sent and the next day it was brought by The Courier. The quality is excellent, thank you very much to the store. If I could put 10 *
Wow amazing quality! I received this in a few days! Recommend store!!
This is ubiffff
It took a little. Taxed more worth very beautiful I recommend the product and the store
Look amazing! Top quality
Received in perfect condition. Bought separate items to not be taxed and it worked! Seller. Recommend!
It came very fast, all the same as the description. Very well wrapped
High quality product. Great workmanship and ruggedness!!
Ordered on 8/12 and came to the US 8/20. Excellent notifications and tracking. Really good quality. This toilet paper holder looks really great, thought it could be a towel holder too but … people tell me it’s purpose. There are no scratches or dings when being transported. So glad I got this, I also ordered the hooks.
Very good furniture item. I loved it. Truth is that the quality is very very good and it looks quite fine. I am very happy.
Excellent hooks, I was looking for Quadrant. Came relatively quickly, well packed, without damage.
Everything as always is perfect for this store, quality at altitude is an excellent option, I recommend you 5
Super fast delivery-4 days to Riga.
Delivery very fast. Packaging, completeness and sizes-the photo.
Excellent quality. Very nice. Fully recommended.
A set of good quality, steel. Heavy. Came by the Mail of the Russian Federation, intact, without chips and scratches! thank you to the store! Recommend shop! Thank you!)
The product looks great!! It’s about time recommended
The item arrived fast, complete and well-wrapped, the description is accurate, metal and looks good quality and its weight also indicates
Great! Beautiful pieces.
Fine toilet roll holder. Looks very beautiful looking and is firmly
Good quality and VERY fast delivery! Thanks!
Received the product as advertised, excellent product.
WONDERFUL!! All identical description and photos Exactly what I wanted!
Very well packaged, although one piece came a little scratched, it hardly looks. Product looks very good, it is very beautiful finish and quality.
The product is of quality, easy installation, no smears. It has arrived before time, well packaged and in good condition.
Exquisite toilet paper holder Very solid quality
I recommend selling. It’s super.
Excellent product, and was not taxed, recommend very good
Very fast delivery, the quality is super! Thank you!!!
Product quality very good. Just as שמתואר ומוצג pictures. The product arrived quickly ונמסר Ltd “Chi messenger.
Perfect beautifully finished metal good quality
Product very good furniture or, I’m pleased with, good furniture material, after their screws and foremost accessories to place it, does the job properly. WToy delighted with the
Goods by mail for 16 days got to Samary, that is considered a good result. Packaging looks a little shabby, but the goods are not damaged, as prisutstvet protection of foamed плиэтилена. The product looks very dignified, completely sootvetstvet description.
Very good set, super fast delivery, color Noble-gold, looks expensive! I’m very happy! Thank you!
Firmly article. 1 Copy was what askew unfortunately. Easy fixing.
Material with finished, arrived super fast
OK. All perfect, excellent store. Good communication. Thank you.
Perfect! All well packed, good material and expected matte color. It came very fast. Very satisfied with the store and the product.
8/15 ordered and came to the US 8/26. Excellent tracking and notifications. Has some weight to it. Smooth. Good quality. Glad to get it on sale.
Very good furniture material arrived very fast and excellent product recommend